Industries

Industries Served

Industries

Spectra Call Center’s in Saudi Arabia has everything you need to expand your brand, bolster bottom-line expectations, and provide outstanding customer service.

Now that you know a little bit about Spectra Call Center, we’d love to learn some more about your company’s call center needs! If you’d like to improve your customer service and enjoy more intelligent & intuitive processes, give us a call today at 0115122110.

We look forward to helping you today!

Reservation Services

Industries Served
  • Insurance.
  • Financial Services.
  • Energy.
  • Telecommunication.
  • Education.
  • Healthcare.
  • Government.
  • Manufacturing.
  • Media.
  • Non Profit.
  • Seminar Edge.
  • Marketing Firms & Seminars.
  • Events & Workshops.

Healthcare & Medical Services

Industries Served
  • Patient Surveys.
  • Preventative Screenings.
  • Satisfaction Surveys.
  • Updating Patient Records.
  • Social Assessments.
  • Benefit Inquiries.
  • Payment Processing.
  • Appointment Setting.

Insurance

Industries Served
  • Telesales.
  • Appointment Setting.
  • Calls Transfer.
  • Customer Service.
  • Claims Support.
  • Policy Inquiries.
  • Member Enrollment.
  • Collection.

Financial Services

Industries Served
  • Sales Support.
  • Calls Transfer.
  • Cross-Selling.
  • Customer Service.
  • Lead Qualification.
  • Client Inquiries.
  • Client Retention.
  • Appointment Setting.
  • Collection.
  • Reservation Confirmation.

Real Estate

Industries Served
  • Sales Support.
  • Calls Transfer.
  • Cross-Selling.
  • Customer Service.
  • Lead Qualification.
  • Client Inquiries.
  • Client Retention.
  • Appointment Setting.
  • Orders Confirmation.
  • Orders Follow up.

Retail & e-commerce

Industries Served
  • Sales Support.
  • Calls Transfer.
  • Cross-Selling.
  • Customer Service.
  • Lead Qualification.
  • Client Inquiries.
  • Client Retention.
  • Appointment Setting.
  • Orders Confirmation.
  • Orders Follow up.

Telecommunications

Industries Served
  • Order fulfillment.
  • Contact management.
  • Sales Analysis.
  • Up-selling and cross-selling.
  • Ordering support.
  • Billing support.
  • Monitoring service requests.
  • Order tracking.
  • Billing.
  • Technical support.
  • Complain Handling.
  • Subscription services.
  • Inbound and outbound calls.

Restaurants

Industries Served
  • Sales Support.
  • Calls Transfer.
  • Cross-Selling.
  • Customer Service.
  • Lead Qualification.
  • Client Inquiries.
  • Client Retention.
  • Appointment Setting.
  • Orders Confirmation.
  • Orders Follow up.

Tourism & Travel

Industries Served
  • Sales.
  • Hotel Bookings Management.
  • Ticketing.
  • Loyalty Program Management.
  • Lost Baggage Tracing.
  • Customer Support.
  • Specialty Help Desk.
  • Pre-Sales Chat Programs.
  • Onboarding/Welcome Programs.
  • Quotes/Packages.
  • Payments/Billing Inquiries.
  • Notifications/Travel Updates.
  • Appointments Setting & Reservations.
  • After-Hours Answering.

Our Advantages

Industries Served
  • Streamlined workflow.
  • Reduced administrative costs.
  • You free up the workforce to give you time to concentrate on the main tasks.
  • 24/7 client support.
  • Better customer relations and therefore better reputation.
  • Better customer retention rate.
  • Proper technical support.

GET A QUOTE

Contact us for  consultation.

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